Last updated 2025-02-12
Money-Back Policy
Questions: hello@logic-syscode.digital
1. Scope
This policy applies to tuition-style fees listed in THB for Logic Syscode courses. Informational prices on the site do not constitute a checkout; enrollment is confirmed separately in writing.
2. Eligibility
You may request a refund if you cancel within fourteen (14) days of payment and have not accessed more than twenty percent of downloadable materials or attended live sessions, whichever threshold applies first for your format.
3. Full and Partial Refunds
Full refunds apply when eligibility in section 2 is met. Partial refunds may be offered where partial access occurred, calculated pro-rata against stated module completion.
4. Non-Refundable Items
Third-party fees, bespoke data purchases arranged on your behalf, and certification rush processing are non-refundable once ordered. Administrative fees disclosed at checkout are non-refundable after cohort placement.
5. How to Request
Email hello@logic-syscode.digital with your full name, course name, payment reference, and reason. We respond within five business days with a decision and timeline.
6. Processing Time and Method
Approved refunds are processed within fourteen business days to the original payment method where possible; bank-dependent delays may apply.
7. Cancellations by Logic Syscode and Consumer Rights
If we cancel a cohort, you may choose a full refund or transfer. Nothing in this policy limits statutory rights under Thai consumer protection laws, including remedies for defective digital content where applicable.